Frequently Asked Questions

Know more about the printing techniques and the answers to your questions!

Some of Your Questions Answered

Frequently Asked Questions

Yes, but we will need to know all the details before we can agree to print them, to make sure they are of a quality and type that we can use. We prefer to provide the shirts and hoodies, and with the amount of blank items that we buy annually, we get just about the best pricing possible, so it’s better economically for us to provide the blanks.

Yes! We have added a fulfillment program.

Yes! In some cases, your order may qualify for free shipping. Inquire with our staff.

It needs to be crisp and clean, at actual print size at 300dpi resolution, if you’re submitting a photoshop or PNG or JPG file. In other words, real big and not blurry or messy. Also great is the vector format, like Illustrator or EPS or PDF files. That’s ideal for screen printing, because it has crisp edges, and we need a sharp edge when we make the stencil in the screen.

It depends on the size of the job and how intricate the decorations are. Normally 7 business days, during high season the turnaround is longer.

The only fee we currently charge is to change ink colors during the printing. For example, if you wanted 50 white shirts, and 25 have the design in red ink and 25 have it in blue ink, we have to stop the run and then start over. Ink changes are $20 per change.

It varies so much. It depends on how many you’re ordering and what the printing is like (just one color on the front only, versus two color front and three color back, etc) and what kind of shirt it is. There is no standard price. Get in touch with us for a custom price!

Chewy Apparel started in 2014 and has grown from the days of an army of one to full time staff.

We guarantee you will be happy with our work. If we make any mistakes in the order or errors in the printing, we will fix it by replacing the items or refunding your money. Your happiness is our priority, we hope you will spread the word!

Our minimum for printing is 24 pieces for screen printing. For smaller orders, please see below.

Yes! Just email us and let us know what you want. Doing one shirt will cost you more than 24 shirts.

After you give your payment for your order, we can then order the blank shirts or hoodies or whatever we need, and those generally arrive in 1 or 2 business days, though some items, especially some American Apparel items, can take a week to get to us. Generally, orders are shipped out in one to two weeks, although it may take longer for very large, complicated orders, or orders requiring blank items that take a while to get to us.

Send us your information and we’ll get back to you quickly with a price! Giving quotes via email is much better, but we can also do quotes on the phone, or at least take your information and research your needs and email you back with a price.

Once we come up with a price and you’re ready to go, we will send you an invoice via email that you can pay securely online through interac. Note that we require a deposit for certain orders.

Just email it to [email protected] and we’ll check it out. If your file is too big to email to us, just use something like Google Docs and email us the link.

Don’t worry about it. We have an artist that loves to be creative. Simple alternations are FREE but if we have to spend more time on it a fee will be added.

No problem. Our team will help you put something together.

It needs to be crisp and clean, at actual print size at 300dpi resolution, if you’re submitting a photoshop or PNG or JPG file. In other words, real big and not blurry or messy. Also great is the vector format, like Illustrator or EPS or PDF files. That’s ideal for screen printing, because it has crisp edges, and we need a sharp edge when we make the stencil in the screen.

Custom Apparel in Toronto

Services We Offer

Screen Printing

Screen printing is the process of transferring a stencilled design onto a flat surface using a mesh screen, ink and a squeegee. Fabric and paper are the most commonly screen-printed surfaces, this method is most durable.

Direct To Film

DTF printing is digitally printed onto a film and then transferring it to a T-shirt made of cotton, polyester, or their blends. DTF printing offers versatility, vibrant colors, durability, especially on dark fabrics and also cost-effectiveness for complex designs. DTF prints are smooth and elastic.

Embroidery

Embroidery is stitching designs onto fabric using a needle and thread. Its advantages on apparel include adding texture, dimension, and a professional look to garments. Embroidered designs are durable, long-lasting, and can withstand repeated washing, making them ideal for creating unique and visually appealing clothing.

Sublimation

Heat is used to transfer dye onto materials like light coloured polyester fabric and mugs. It provides vibrant, high-resolution prints that are long-lasting, fade-resistant, and won't peel or crack. Sublimation allows for unlimited colors and intricate designs, resulting in stunning, personalized products with excellent durability.

Decals

A decal is a vinyl or paper substrate that has printed on it a logo, pattern or image, also known as sticker.

Graphic Design

Elevate your brand with our graphic design service. Our expert designers craft impactful and memorable graphics or logos tailored to your business. From startups to established companies, we deliver designs that resonate with your audience.

What Our Clients Are Saying About Us

Don't Just Take Our Word For It

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Your personal attention to our job and great customer service was much appreciated. You made us feel as though our smaller job was just as valuable and important as a large one. Your quick turn around and the quality of your screen printing and embroidery exceeded our expectations. Thank you!

Tina H. Saint John Heating & Cooling Ltd.

Not only did they get exactly what I wanted in a timely and non-costly manner but they also gave the proper recommendations to ensure my product was the best it could look. Highly recommended for all team, sports and individual apparel. You won't find anything better, and I know because I shopped around!

Hesham M. Google Reviews

Chewy has great customer service and does excellent quality work. We continue to use them for all our apparel needs.

Michael F. The National Golf Club of Canada

Chewy has great customer service and does excellent quality work. We continue to use them for all our apparel needs.

Laura S. CLAP Studio

We recently had them print canvas bags for a wedding and custom hoodies for a Bat Mitzvah. Both items were turned around fast and delivered to us within a week of ordering. Awesome customer service, we highly recommend!

Heather G. Rockpaper Events

We recently had them print canvas bags for a wedding and custom hoodies for a Bat Mitzvah. Both items were turned around fast and delivered to us within a week of ordering. Awesome customer service, we highly recommend!

Carl S. B. Schulich School of Business

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